How Do I Change The Number That My Calls Are Forwarded To?
If you want to forward Calls to the web phone from your portal:
- Log in to your account at https://app.vumber.com
- Select "My Numbers" from the menu on the left of the screen.
- Choose the number you want to forward calls to by clicking on it or the "Configure" button beside it.
- Click on "Call Forwarding" from the tabs.
- You will see 3 options with a blue plus icon beside each of them.
- Select "Send Calls to Web Phone."
- Choose your desired seconds to ring time before voicemail and hit "Save."
- Select the “Web Phone” option and drag it to the top.
If you want to forward calls to the Vumber App using the dashboard:
- While in the call forwarding section, instead of hitting "Send Calls to Web Phone", click the "Send Calls to App" option.
- Choose your desired seconds to ring time before voicemail and hit "Save."
- Select the “Vumber App” option and drag it to the top.
Now, any calls to this number will be forwarded to your Vumber app.
If you encounter any issues or need further assistance, feel free to reach out to our support team.
The Vumber Team