How do I send calls to my cell/landline voicemail system?
By default, Vumber numbers will ask you to 'press 1' to accept an incoming call. Also, if the call is not answered within about 25 seconds, the Vumber will take back the call and send it to Vumber's voicemail.
These default settings are unsuitable in some circumstances, such as when you are forwarding calls to a live answering service or when you want calls to go to your cell or office voicemail system.
In such circumstances, you will need to make changes to your Vumber number settings:
1) Turn off the requirement to press one to accept the call
2) Extend the time the call will ring at the forwarding number
1) Turn off "press one to accept the call."
- After logging in to your account at https://app.vumber.com, choose 'My Numbers'
- Select the number you want to configure from the list
- Choose the 'call forwarding tab.'
- Select 'put calls straight through.'
2) Extend the time the call will ring at the forwarding number
Now click "edit' next to the forwarding number and adjust the "rings" to the maximum setting of 120 seconds.
3) Turn off business hours
If you always want the call to be either answered or go to the cell/landline phone, then turn off business hours.
Still on the number configure page
1) Choose the "Business Hours" tab.
2) Ensure that the business hours feature is off, as shown below.
That's it. Any calling you Vumber number will either be answered at the forwarded phone, or will have the opportunity to leave a voicemail on the office voicemail system.