Have the mobile app use your phone line not VoIP

This article relates to the new version 3 of the Vumber iOS and Android apps.

When you use the new Vumber iOS or Android app for iPhone to make an outbound call, you now have the choice to send the calls over

  1. your normal phone line, or 
  2. WiFi/your carrier's data connection using Voice over IP (VoIP)

By default, calls will be made over your normal cell phone line.

Using your normal phone line will have the following advantages:

1) Better call quality, especially if your traveling by car etc.

2) Calls will not be interrupted when other calls arrive.

3) Calls will not use eat into your data plan.

Using VoIP can be advantageous in the following circumstances:

1) You have poor or no cell coverage at your home or office - and you need to use WiFi to call.

2) You have a mobile plan that does not allow unlimited minutes.

3) Your mobile plan only allows to call locally and your Vumber number is not local.

By default, VoIP calling is turned OFF

Update Settings - Turn VoIP OFF - have calls go through your normal phone line:

In the Vumber app tap “+ More” -> “Settings” -> “App” 

To make calls over your phone line, make sure the correct telephone number is in the "Device Phonenumber" box, and "VoIP Calling" is Off (not green)

Update Settings - How to turn VoIP ON - have calls go via VoIP:

In the Vumber app tap “+ More” -> “Settings” -> “App”

To make calls over VoIP, make sure "VoIP Calling" is On (green)

Please contact support@vumber.com if you have questions.

Still need help? Contact Us Contact Us