TCR Text Campaign Error 807 - Unable to Verify Inauthentic Website

What it means: This error occurs when the website URL you provided during your campaign registration does not seem to match the other details, such as your company name, business type, or sample messages. Carriers require all data to be aligned for campaign verification.


Example Scenario: Suppose you registered a campaign for a fitness business, but the website URL you provided leads to a website selling electronic gadgets. This mismatch between your business type and website will trigger the 807 error.


Why it matters: Carriers need to ensure the authenticity of the businesses using their services to prevent fraud and ensure accurate communication with customers. A verified and matching website is a key part of this process.


How to Fix It: To resolve this error, review and correct the following:

  1. Check the URL: Make sure the website URL you supplied accurately represents your business.
  2. Align the data: Ensure that your website content, company name, sample messages, and business type are consistent and aligned.
  3. Update and resubmit: Once you have provided the correct website URL and ensured all details match, resubmit your campaign for approval.

By providing an authentic and matching website, you can move your campaign forward and avoid further issues with verification.

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