TCR Text Campaign Error 707 - Prohibited Content: Tobacco
What it means:
This error occurs when a text campaign includes content related to tobacco. Carriers have strict policies that prohibit any tobacco-related messaging from being transmitted through their networks.
Example Scenario:
If your campaign promotes tobacco products or contains tobacco-related messages, the carrier will block it with Error 707. This applies even if the content is indirectly related to tobacco.
In addition to tobacco, carriers also prohibit messages related to:
- Social marketing
- Financial services for high-risk/subprime lending, credit cards, auto loans, payday loans, etc.
- Gambling, casinos, or bingo
- Gift cards, sweepstakes, or free prizes
- Investment opportunities
- Insurance services (e.g., car or health insurance)
- Collections
- Lead generation and affiliate marketing
- Recruiting and commission-based programs
- Credit repair and tax relief services
- Illicit substances, including cannabis
- Fraud, scams, and deceptive marketing
- SHAFT content (Sex, Hate, Alcohol, Firearms, or Tobacco)
Why it matters:
Carriers impose these restrictions to protect consumers from unwanted and potentially harmful content. Ensuring that your campaign complies with these guidelines helps maintain a safe and legitimate messaging environment.
How to fix it:
Unfortunately, no remedy is available if your campaign includes tobacco-related content. Carriers will not approve any text campaigns that violate these restrictions. To resolve the issue, you will need to remove the prohibited content and ensure full compliance with carrier guidelines.
For further assistance, feel free to contact Vumber support at [email protected].