TCR Text Campaign Error 602 - Sample Messages Don’t Match Your Business Type
What it means:
This error occurs when the sample messages submitted during campaign registration do not align with the type of business you are operating. Carriers review the provided messages to ensure transparency and consistency with your business's nature.
Example Scenario:
If you run a construction company but submit sample messages about cleaning services, your campaign will be flagged and rejected due to the mismatch in messaging content.
Other Prohibited Content Includes:
- Social marketing
- Collections
- Financial services (e.g., high-risk/subprime lending, credit cards, auto loans, etc.)
- Insurance
- Gambling, casinos, and bingo
- Gift cards and sweepstakes
- Illicit substances, including cannabis
- Deceptive marketing
- SHAFT content (Sex, Hate, Alcohol, Firearms, Tobacco)
Why it matters:
Carriers require that all messaging clearly reflects your business's core functions to maintain transparency and accuracy in communications. Misaligned content can result in blocked or rejected campaigns.
How to fix it:
- Update your sample messages: Ensure that your submitted messages accurately represent your business's services and primary functions.
- Align with your business type: If your business offers multiple services, make sure the registered messages focus on your primary services.
- Contact Support: If you need help updating your sample messages, reach out to [email protected], and we’ll guide you through the process.
For further assistance, please contact Vumber support at [email protected].