How to Enable Outbound Texting from Toll-Free Numbers

Sending text messages from toll-free numbers is a powerful tool for business communications, allowing you to reach your customers efficiently. To enable outbound texting from your toll-free numbers on Vumber, follow the steps outlined below:


1. Contact Vumber Support

Before you can begin sending text messages from your toll-free numbers, you must contact our support team to initiate the process. Reach out to Vumber support and let us know you want to enable outbound texting from your toll-free numbers.


2. Complete the Required Information Form

Due to recently introduced industry regulations, you are required to complete a form to send SMS messages from toll-free numbers. The wireless carriers will validate this information, and all service providers must collect it. Here's how to complete the form:

Click the Link to the Form

    • Use the provided link: Toll-Free Required Information Form.

      Fill in the Required Fields

    • Ensure all fields in the form are completed with accurate and up-to-date information. This information is critical for the validation process.

      Submit the Form

    • After filling out the form, submit it for review.

By following these steps, you will be able to enable outbound texting from your toll-free numbers and ensure compliance with industry regulations.


The carrier will only accept the form if you demonstrate an opt-in mechanism. Please provide a screenshot of the opt-in page on your website. This page should contain language similar to: "By providing this telephone number, you are permitting us to send you text messages with business communications about your account. You can opt-out at any time by replying STOP."

If you have any questions or need further assistance, please feel free to reach out to our support team.


The Vumber Team

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