How to Upgrade User Permissions to an Advanced User from the Dashboard
Upgrading user permissions to an advanced user is essential for managing access to additional features and functionalities effectively. Here’s how you can upgrade user permissions in your Vumber account.
To upgrade user permissions on your Vumber account, follow these steps:
- Log in to your account by visiting the Vumber Dashboard at https://app.vumber.com.
- Click on your username in the top menu bar, then choose "Manage Users" from the dropdown menu.
- Click on the user whose permissions you want to upgrade.
- Scroll down to the bottom of the user profile and click "Permissions."
- Select "Add Advanced User" to upgrade the user’s permissions.
Advanced Agents & Managers can make and receive calls from anywhere in the world using the in-browser web phone, record calls for training and quality control, and provide owners and managers with full access to all agent call records and text messages.
This is billed at $10/user/month.
If you encounter any issues or need further assistance, feel free to reach out to our support team.
The Vumber Team