How to Add a New User to Your Vumber Account
Expanding your team's access to your Vumber account can streamline communications and enhance efficiency. Whether you're adding a new manager or Agent, the process is straightforward. Here’s how to add a new user to your account.
To add a new user to your Vumber account, follow these steps:
- Log in to your account by visiting the Vumber Dashboard at https://app.vumber.com.
- Click on your username in the top menu bar, then choose "Manage Users" from the dropdown menu.
- Click "New User" to start the process of adding a new team member.
- Enter the new user’s details and choose their role:
- Manager: Can create new users, add/delete numbers, and manage all number settings.
- Agent: Allowed to view call records, make and return calls, send and respond to texts, and delete calls and text messages.
- Click "Create User" at the bottom to finalize the addition.
If you select the "Send an invitation email" option before creating the user, an invitation email will be sent to your new user. They will be invited to create a username and password, and upon completion, will have access to your account at the role you selected.
If you encounter any issues or need further assistance, feel free to reach out to our support team.
The Vumber Team