Campaign Error Codes
If the carrier rejects your campaign, you will receive an error code and message in the format:
DCA2 declined sharing request for campaign *********. Explanation: Campaign Attributes do not match website and/or sample message content (601)
The number in parenthesis at the end of the line is the error code. So, the error code above is 601. Use this error code to look for instructions on how to correct the issue.
| Carrier Error Code | Carrier Error Message | Recommended Action | |
| 601 | Campaign Attributes do not match website and/or sample message content | The carrier has determined that the content in the sample messages does not match the content you said you would be sending. Correct the sample messages to match the business type and website. | more.. |
| 602 | Sample messages don’t match your business type. | Sample messages must broadly match your business. If you are a construction company sending messages for cleaning services, your campaign will be rejected. | more.. |
| 603 | Inaccurate Registration. Inconsistency between website, sample messages, or incomplete sample messages. | Your website, brand name, and sample messages must match. If the carriers see an inconsistency, they will reject the campaign. | more.. |
| 701 | Prohibited Content: Cannabis | Cannabis-related content is prohibited and is not allowed by the carriers | more.. |
| 702 | Prohibited Content: Guns/Ammo | Firearms-related content is prohibited and is not allowed by the carriers | more.. |
| 703 | Prohibited Content: Sexual content | Explicit and sexual content is prohibited and is not supported by the carriers. | more.. |
| 704 | Prohibited Content: Gambling | Gambling-related content is prohibited and is not supported by the carriers | more.. |
| 705 | Prohibited Content: Hate speech | Hateful content (xenophobia, etc.) is prohibited and is not supported by the carriers. | more.. |
| 706 | Prohibited Content: Alcohol | Alcohol-related content is prohibited and is not supported by the carriers. | more.. |
| 707 | Prohibited Content: Tobacco | Tobacco-related content is prohibited and is not supported by the carriers. | more.. |
| 708 | Lead Gen/Affiliate Marketing prohibited; | Remove any language that refers to lead generation or referrals to third-party companies from your sample messages and website. | more.. |
| 709 | Lead Gen/Affiliate Marketing prohibited; high-risk financial services. | High-risk financial services content is prohibited and is not supported by the carriers. | more.. |
| 712 | The campaign appears to be a Direct Lending Arrangement | You must check the direct lending arrangement checkbox in the campaign wizard. If you’re a direct loan lender, your sample messages, website URL, etc., should clearly state that you’re a direct loan lender. | more.. |
| 803 | Opt-in language is required on the website. | The carriers want to know that your customers or prospects have given you permission to text them. You will need to show an opt-in page on your website that collects your customer's mobile number and includes clear language that clarifies they are giving you permission to text them. E.g., “By providing your number, you agree to be contacted by us for receiving marketing information and product updates.” | more.. |
| 804 | Unable to verify, need a website / working website or complete CTA information if opt-in occurs outside of the website | You did not supply a website URL, or the website URL you supplied is not working. If you do not have a website and collect permission to send texts to your customers and prospects differently, the carriers will need to see how opt-in is performed. Note opt-in must be written and recorded in some fashion. | more.. |
| 805 | A compliant privacy policy is required on the website. | Your website does not have a privacy policy in place. Please add this to your website. Your privacy policy should state that personal information will not be shared with third parties / does not share/sell mobile data for marketing purposes. | more.. |
| 806 | Unable to verify, needs compliant and accurate CTA information | State clearly how you obtain permission from your customers to text them; this is most often via an opt-in page on your website that collects your customer's number and has language similar to: “By providing your number, you agree to be contacted by us for receiving marketing information and product updates.” | more.. |
| 807 | Unable to verify inauthentic website | The website URL you supplied does not appear to be associated with the other data you have supplied, like Company name, sample messages, business type, etc. Please ensure you supply the correct website URL. | more.. |